|Tracked Standard Delivery|
(or FREE if you spend £50 or more online)
|Delivery Estimate||Delivery within 3-5 working days on orders placed by 5pm on a working day.|
|Where?||Available for mainland UK. Orders to Northern Ireland, Isle of Man and Highlands and Islands may take an additional 2 working days. Check which postcodes this affects here.
*Please note we do not deliver to the Channel Islands and BFPO addresses.
|Do I Sign?||Where possible a signature is obtained.|
|What if I’m not in?||If you are not at home, the driver may leave the parcel in a secure place or with a neighbour and post a card advising you where they have left it. If they are unable to deliver the parcel after 3 attempts, the parcel will be returned to our warehouse.
If your order does not arrive within 7 days and you have not had any communication from us to advise of a delay please call us on 0192 347 3561 between the hours of 9 am to 6 pm, Monday to Friday and 10 am to 4 pm, Saturday or email us at firstname.lastname@example.org to track a missing order.
|Tracking||Parcel tracking available.|